Terms and Conditions

Please read these terms and conditions carefully. By using this website or any other service offered by Choreo Software, you agree to abide by these terms and conditions. In addition, by using the content on this site or signing up to purchase a Choreo Software offering ("Offering") and/or using any of Choreo Software's services, including but not limited to visiting Choreo Software's website or using its software platform, you agree to the following Terms.

These Terms may be changed by Choreo Software in the future. Your continued use of the Services after any such changes constitutes your acceptance of the new or modified Terms.

Any reference to "Choreo Software," "Choreo," or "we" in these Terms refers to Choreo Software, a corporation organized under the laws of Ontario, Canada.

A "Choreo Software Member" for the purpose of this document is any individual who has purchased a service, subscription, or product, created an account with Choreo Software, or filled out our contact form. These Terms govern your relationship with Choreo Software with respect to your use of the Services, including your purchase on or through the Choreo Software website or platform of any offer, benefit or privilege that is advertised on the website or through email or social media in connection with a Choreo Software Membership, and any Services made available by or through a third-party provider (each, a "Provider").

Account Creation

Choreo Software Membership is for individuals of legal age only. In order to utilize specific features and take advantage of the platform functions or services offered by a Choreo Software Membership, individuals may need to create an account. Persons under the age of 18 are not eligible to register for, purchase, cancel or modify any Services.

Each Member must provide certain requested information in order to register and create an account — at a minimum, your name and email address. Payment information will be maintained in the Member's account by Choreo Software's third-party payment processor, Stripe. All information provided by a Member in their Membership account must be valid, accurate and up to date at all times. It is your responsibility to maintain the currency, completeness and accuracy of your registration data, and any loss caused by your failure to do so is your responsibility. You agree to notify Choreo Software immediately of any unauthorized use of your account. You are responsible for maintaining the secrecy of your login and password. Choreo Software is not liable for any loss that you may incur as a result of someone else using your account, either with or without your knowledge.

By subscribing, purchasing or otherwise accepting any Products or Services through Choreo Software, a Member acknowledges and understands that some or all of their information, including contact information, may be shared with participating Providers (including, for example, payment providers such as Stripe) and processed according to their data policies. This sharing is generally pursuant to written agreements that include confidentiality, privacy and security obligations; however, Members understand that Choreo Software does not control the privacy practices of these third-party Providers. If a Member has questions about Choreo Software's collection, use or disclosure of a Member's data, the Member should consult the

Privacy Policy.

To the extent that we need to contact you, you agree that we may do so via any electronic means, including but not limited to communications posted through the Services or in your Membership account, through electronic mail, text message or by telephone.

Payments

Payment occurs at the time of purchase or, for subscription plans, on a recurring basis in accordance with your selected billing cycle. You agree to pay the price stated at the time of your order, as well as any applicable taxes. All prices are in Canadian or United States Dollars, or another currency specified by Choreo Software at the time of purchase, which may depend on your billing address. Applicable taxes may vary based on jurisdiction. We may not be able to notify you in advance of changes in applicable taxes. You authorize Choreo Software and/or any of its payment processors (such as Stripe) to charge your purchase, or your recurring subscription fees, at the applicable time.

Returns and Refunds

Should you require a refund, please contact [email protected]. Refunds for subscription fees are evaluated on a case-by-case basis; due to the nature of our software and knowledge-based deliverables, no refunds will be provided once a billing cycle has commenced, except where required by law.

If you are not happy with the Services provided by the Choreo Software team, accommodations for refunds or partial refunds may be made in discussion with the team.

Limitations

Choreo Software will provide software, tools and marketing strategy assistance to help grow your business. If your team does not provide correct information in a timely manner, does not properly configure or use the platform, or does not allow the recommended time to see results, we cannot guarantee the success of any recommendation, automation or output generated through the Services.

Suspension/Termination by Choreo Software

Choreo Software may immediately terminate or suspend your Membership and/or your access to the Services without notice if: (a) your payment is not completed; (b) you provide false or inaccurate information; (c) you violate these Terms, the Choreo Software Privacy Policy or any other rules or agreements in effect; (d) you engage in conduct that is a violation of any applicable law or regulation (including, without limitation, copyright and intellectual property laws); or (e) you engage in inappropriate behaviour, foul language or harassment of Choreo Software members or staff.

If we terminate or suspend your Choreo Software Membership, your license to use any software, content or other Services provided in connection with the Membership is also terminated or suspended (as applicable). If your Membership is terminated, Choreo Software has the right to delete all data, files, and other information stored in or for your account, subject to any data retention or export obligations set out in our Privacy Policy, without further notice to you.

Billing Authorization

You may be asked to provide a payment method (such as a credit, charge or debit card number) that we accept in order to pay for products or services through Choreo Software, along with other payment information. You represent and warrant that you have the legal right to use all payment method(s) that you provide to us. Your authorizations in this section also apply to our payment processors and any other companies who act as billing agents for us. You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt, and you agree that these Terms shall be accepted as authorization to the issuer of the payment method to pay any amounts described herein. You authorize us to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You agree to provide updated payment information upon request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Choreo Software, nor any Choreo Software agent, will have any liability whatsoever for any insufficient funds or other charges incurred by you as a result of attempts to charge, and/or place holds on, your specified payment method as contemplated by these Terms. If you provide a debit card number instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number.

Third-Party Payment Processors

You agree to pay us, through our payment processors (such as Stripe), all charges at the prices then in effect for any purchase or subscription in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you set up your Membership account. We reserve the right to correct, or to instruct our payment processors to correct, any errors or mistakes, even if payment has already been requested or received.

Bill Inquiries and Refunds

If you believe you have been billed in error, please notify us within 30 days of the billing date by contacting Customer Service at [email protected]. We will issue refunds only if notified within the 30-day period and only for true errors in billing, in Choreo Software's sole discretion, or where required by mandatory applicable law.

Intellectual Property

Copyright

By using the Services, you acknowledge that all content included in the Services, including the information, data, software, source code, algorithms, models, photographs, video, typefaces, graphics, logos, sounds, images, illustrations, designs, icons, written and other material (collectively, "Content") and the arrangement and compilation of the Content provided or supplied by Choreo Software or any of its agents, are intellectual property and copyrighted works of Choreo Software or its service providers, and that Choreo Software or the relevant service provider reserve all rights thereto unless specifically stated by Choreo Software. None of the Content may be copied, reproduced, distributed, republished, downloaded, displayed, posted, transmitted, reverse-engineered or used to train a competing product, in any form or by any means, without the prior written permission of Choreo Software or the respective copyright owner. Permission is granted to access the Content provided as part of the Services for personal, non-commercial and informational use only; provided that you may not, without the permission of Choreo Software or the respective copyright owner, (a) copy, publish or post any Content on any computer network or broadcast or publications media, (b) modify the Content, or (c) remove or alter any copyright or other proprietary notices contained on or in the Content. For content or outputs generated specifically for you through your use of the platform, you will be provided a license for usage as designated in your subscription agreement.

Trademarks

Choreo Software, the Choreo Software logo, and the products and services provided by Choreo Software, are either trademarks or registered trademarks of Choreo Software and/or its suppliers and licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Choreo Software. In addition, all website headers, custom graphics, button icons and scripts are service marks, trademarks and/or trade dress of Choreo Software, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Choreo Software. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Content or the Services are the property of their respective owners.

Licenses and Access to Services

Choreo Software grants you a limited, personal, nontransferable, non-sublicensable, revocable license to access and use the Services in accordance with these Terms and your subscription plan. Such grant does not include, without limitation: (a) any resale or commercial redistribution of the Services or Content; (b) making derivative uses of the Services or the Content; (c) use of any data mining, robots, scraping tools or similar data gathering and extraction methods; or (d) using the Services to build a competing product.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING WITHOUT LIMITATION NEGLIGENCE, SHALL CHOREO SOFTWARE OR ITS PARENTS, SUBSIDIARIES, AFFILIATES, SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PROVIDERS OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, TRANSMITTING, OR DISTRIBUTING CHOREO SOFTWARE CONTENT OR RELATED SERVICES (COLLECTIVELY THE "EXEMPT PARTIES") BE LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, COMPENSATORY, PUNITIVE OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER ARISING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE SERVICES OR ANY CONTENT PROVIDED BY OR THROUGH THE SERVICES OR ANY PRODUCTS OR SERVICES OBTAINED THROUGH THE SERVICES OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, OR OTHER INFORMATION THAT IS SENT OR RECEIVED THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST PROFITS, USE, DATA OR OTHER INTANGIBLES. THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF AN EXEMPT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FURTHER, THE PROVIDERS ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE EXEMPT PARTIES. YOUR INTERACTIONS WITH PROVIDERS ARE AT YOUR OWN RISK. CHOREO SOFTWARE WILL HAVE NO LIABILITY WITH RESPECT TO THE ACTS, OMISSIONS, ERRORS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY PROVIDER OR FOR ANY DAMAGES OR EXPENSES RESULTING FROM YOUR INTERACTIONS WITH ANY PROVIDER. CHOREO SOFTWARE IS NOT RESPONSIBLE AND ASSUMES NO LIABILITY FOR SERVICES THAT PROVIDERS PROVIDE OR FAIL TO PROVIDE. CHOREO SOFTWARE IS NOT RESPONSIBLE FOR THE TERMS AND CONDITIONS, PRODUCTS, SERVICES OR MEMBERSHIP REQUIREMENTS OF, OR ANY OTHER ASPECTS OF, THE PROGRAMS OFFERED BY PROVIDERS. THE EXEMPT PARTIES SHALL HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, OUTAGE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS OR DELAYS RESULTING THEREFROM.

Third-Party Integrations and Providers

In connection with your Membership and the Services, Choreo Software may integrate with or recommend third-party Providers (such as CRM, advertising, analytics or data platforms) so that you may purchase or connect their products and/or services. Choreo Software is not the supplier of any product or service provided by a Provider, and your contract for the purchase and supply of any product or service from such Provider will be directly between you and the applicable Provider. Choreo Software assumes no liability or responsibility for the proper performance of a Provider's service, the quality of the product supplied by a Provider, its fitness for purpose, or any of the Provider's other acts or omissions.

If you connect or purchase through a third-party Provider, you agree to review and be bound by that Provider's own terms and conditions, privacy policy and any other rules of purchase (the "Provider Terms"). Notwithstanding the foregoing, to the extent the Provider Terms conflict with these Terms in respect of your legal relationship with Choreo Software, these Terms shall prevail between you and Choreo Software. You agree that Choreo Software is not an agent of any Provider and that Providers operate independently. Choreo Software does not assume any liability, obligation or responsibility for any Provider's offer, promotion, or product changes, and is not responsible for changes to, or discontinuance of, any Provider integration.

Indemnification

You agree to indemnify and hold harmless Choreo Software, its affiliates and its and their shareholders, directors, officers, employees, contractors and agents (the "Covered Parties") from and against any and all claims, causes of action, demands, losses, fines, penalties, damages or other costs or expenses of any kind or nature (including attorneys' fees, expert fees and accounting fees) ("Claims") made or incurred or brought by any third party arising out of or relating to (i) your conduct, (ii) your use of the Services, (iii) your breach of this Agreement constituted by these Terms or the documents referenced herein, or (iv) your violation of any law or the rights of a third party.

Electronic Notifications

You consent to receive notifications from us electronically to the email address you provide to us. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing, or be delivered in a particular manner. You agree that you have the ability to store such electronic communications such that they remain accessible to you in an unchanged form.

Disclaimer of Warranties

YOU UNDERSTAND AND AGREE THAT THE SERVICES AND THE INFORMATION, SERVICES, PRODUCTS AND MATERIALS AVAILABLE THROUGH THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS. YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK.

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES, INCLUDING ALL CONTENT, DATA, MODEL OUTPUTS OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THE SERVICES, IS AT YOUR SOLE RISK. YOU UNDERSTAND AND AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR BUSINESS OR YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH CONTENT, DATA AND/OR SOFTWARE.

YOU ACKNOWLEDGE THAT CHOREO SOFTWARE DOES NOT CONTROL IN ANY RESPECT ANY INFORMATION, PRODUCTS OR SERVICES OFFERED BY THIRD PARTIES ON OR THROUGH THE SERVICES. EXCEPT AS OTHERWISE AGREED IN WRITING, CHOREO SOFTWARE AND ITS AFFILIATES ASSUME NO RESPONSIBILITY FOR AND MAKE NO WARRANTY OR REPRESENTATION AS TO THE ACCURACY, CURRENCY, COMPLETENESS, RELIABILITY OR USEFULNESS OF CONTENT, RECOMMENDATIONS OR OUTPUTS GENERATED OR MADE AVAILABLE THROUGH THE SERVICES. PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE AT ANY TIME PRIOR TO PURCHASE. CHOREO SOFTWARE EXPRESSLY RESERVES THE RIGHT TO UPDATE PRICES AT ANY TIME AND/OR CORRECT ANY PRICING ERRORS DISPLAYED OR MADE AVAILABLE THROUGH THE SERVICES.

CHOREO SOFTWARE DOES NOT MAKE ANY WARRANTY THAT THE SERVICES OR THEIR CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES OR CONTENT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED. CHOREO SOFTWARE DOES NOT REPRESENT OR WARRANT THAT MATERIALS DISPLAYED ON OR AVAILABLE THROUGH THE SERVICES, INCLUDING AI-GENERATED OUTPUTS, ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. NOR DOES CHOREO SOFTWARE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES OR ITS CONTENT.

CHOREO SOFTWARE ASSUMES NO RESPONSIBILITY FOR ANY DAMAGES SUFFERED BY A USER, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA FROM DELAYS, NONDELIVERIES OF CONTENT OR EMAIL, ERRORS, SYSTEM DOWNTIME, MISDELIVERIES OF CONTENT OR EMAIL, NETWORK OR SYSTEM OUTAGES, FILE CORRUPTION OR SERVICE INTERRUPTIONS CAUSED BY THE NEGLIGENCE OF CHOREO SOFTWARE, ITS AFFILIATES, ITS LICENSORS OR A USER'S OWN ERRORS AND/OR OMISSIONS.

Severability

If any provision of these terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and conditions and shall not affect the validity and enforceability of any remaining provisions.

Registrations

Choreo Software is a registered business of Ontario, Canada.

Last Updated: September 8, 2026